1. If your Honeywell safe was purchased in 2009 or earlier,
OR
2. If the lock on your safe looks like one of the following:
Steel Fire Safes: Plastic Fire Safes: Fire Chests:

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3. Contact First Alert Customer Assistance at:
1-800-323-9005
Press "3" for Safes
If None of the conditions listed apply, please click below:
CONTACT US
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